RETURNS

If you purchased the merchandise from the Javeda website:

WOMEN’S COLLECTION – JAVEDA BRIDAL or JAVEDA

• Due to the nature of the pieces, ALL PURCHASES MADE ARE FINAL SALE
• ALL SALE items are FINAL SALE and garments are sold as is.
• NO REFUNDS on Custom Ordered or Made to Measure Garments.

Custom Ordered is a garment that is custom designed to the clients request beginning from choosing fabrics, design, embroidery details and color.

Made to Measure is a garment that is set design and we would re-make the same exact piece in the specific measurements provided

Please note all shipping charges are non-refundable.  Javeda reserves the right to deny any refund or exchange if the merchandise does not meet return policy requirements.

Merchandise cannot be returned on grounds of color, choice or embroidery.

Return Instructions

Securely pack and seal the return merchandise in the original shipping box. Be sure to address your return shipping box as follows and email the tracking number to info@javeda.com.

• All items to be exchanged must be unused, unworn, unwashed and undamaged.
• The returned merchandise must contain all labels, tags, receipts and other packaging with which the merchandise was sent to you.
• Javeda reserves the right to refuse return or exchange in case of missing packaging or postage due. It will be deducted from the refund or store credit if necessary.
• Customers are responsible for ALL shipping costs incurred when returning merchandise
• Once your return package has been received and the product is deemed exchangeable by Javeda, we will be process and issue a store credit within 7 to 10 business days.

         Store Credit 

• Store credit cannot be transferred to another person or account.
• Please treat store credit like cash
• Store credit never expires
• Store credit is provided in Canadian $

In-store returns/exchanges
Please email info@javeda.com to arrange an appointment to undergo an in-store return or exchange.

Return by Mail
Packages will be shipped at your expense. Be sure to keep a record of your tracking information.
Return items to:

JAVEDA
1802 1 street NW, Suite 205
Calgary AB T2M2T2
Canada